Frequently Asked Questions

On this page

Risk and safety
Discipline, complaints, and grievances


Q: What are Player Pathways?

A: The Long Term Player Development (LTPD) model sets out a vision for hockey in Canada that takes advantage of the history and culture of the game to increase participation and lay the foundations of international success long into the future.

The LTPD model for hockey has been developed based on the following principles:

  • doing the right thing for the player at the right stage in their development
  • adopting a player-centered approach and not treating the development of all players the same way
    the broader the foundation of players the more successful the game of hockey will be in Canada
    viewing player development as a long-term process
  • aligning player development resources (skills manuals, DVDs) with coach development and education resources so that coaches are doing the right things at the right time
  • a need to better educate parents on the hockey development of their child - it is okay for parents to want their kids to get to the highest levels but they need to know the best way to go about it.

Parents, coaches, and administrators are encouraged to utilize this document to work at the local minor hockey association level to develop the best program possible for the players involved.

Check out The Hockey Canada website to get more details on Pathways


Q: What kind of volunteers does KGHA need?

A: Most of our volunteer requirement centers on the team staff of coaches, trainers, managers, and other administrative team functions (treasurer, scorekeeper, web manager). KGHA does however always need people to make the Association and leagues run for the benefit of your daughter and the community including volunteers on the KGHA Executive and for KGHA events. We strongly encourage everyone to get involved! Talk to your coaches and/or the Executive about how you might help your association.

Q: I think I have unique abilities but don’t know how they might benefit KGHA.

A: If you think you have unique skills, abilities, or qualifications but are unsure if we can use them, please talk to any member of the Executive and they will help identify a good fit.


Q: What are the qualification requirements for volunteering?

A: All KGHA volunteers that interact with the players must complete the Hockey Canada Respect in Sport for Activity Leaders. Other qualification requirements depend on the position you wish to fill. Contact the KGHA Risk and Safety Coordinator, VP House or VP Competitive for more details.

Risk and safety

Q: How does KGHA promote the safety of its players?

A: We adhere to the Hockey Canada Safety Guidelines with respect to equipment, injury prevention and safety programs, the standard of play, player development, volunteer screening, and staff training. For more information, please visit our Risk and Safety page on this website.

Q: I have heard about the dangers of children being exploited; what are you doing to prevent this?

A: Hockey Canada has taken a number of constructive steps to prevent this from happening including an environmental and social awareness course called Respect in Sport for Activity Leaders that every volunteer that comes in contact with our players must take. As well, we require our volunteers to complete a Police Record Check on a regular basis.

Q: I completed the Respect in Sport or Speak Out course some time ago but have lost my certificate. What can I do?

A: Respect in Sport maintains a record of all individuals who have completed a course, regardless of the organization. Logging into the website will allow you to retrieve your certificate as well as register it with KGHA. For those who took Speak Out! through the boys’ side or any else, you must go through the Association that ran the course of the granting body (e.g. ODHA, OMHA). Failing this, you need to retake the course.

Q: You mentioned Police Record Checks, what are you looking for?

A: To show due diligence in protecting your daughters, KGHA mandates that ALL volunteers MUST complete a Police Record Check every three years from a recognized firm or organization. The intent of this check is to flag potential risks to our children; but we also respect your privacy as a volunteer, using a trusted professional as the screening officer to identify potential risks and discuss them with you. If you are volunteering with the KGHA, Police Record Checks are free of charge when accompanied by a letter of intent from the league. Email with your full first, middle, and last names for a letter.

Q: What happens if a player says they've had an injury for several months, but haven't told you? Are they covered?

A: In order to obtain coverage injuries must be reported within 90 days. Prompt reporting is crucial.

Q: Some volunteers are accused of specific acts involving harassment/abuse. Is there any coverage for the accused to clear their name?

The Hockey Canada Insurance Program will not fund action against an individual for libel and slander. If the individual believes he/she has been wronged and seeks damages from the individual who spreads the story, Hockey Canada may actually defend the individual in the aforementioned action.


Q: What type of coverage do we have and what are the limits of coverage for different situations?

A: This information is detailed in the OWHA Insurance and Liability policy and documentation available on the OWHA website.

Q: What type of coverage do we have?

A: For more details involving insurance coverage, please refer to the "OWHA Insurance Guide" booklet.

Q: If someone has OWHA insurance through another women's hockey association in Ontario, including as an Executive, does this also cover them if they volunteer with KGHA?

A: Yes, only one association has to pay for insurance since everyone ultimately belongs to the same OWHA insurance policy. If you are staff on a KGHA team but are already registered with another Association, you do not have to be insured again. The teams do have to validate the volunteer's Proof of Insurance (POI) by completing the form from the website. This must be done at the time of team registration. NOTE: Insurance from a boy's hockey association does not cover a volunteer for KGHA.

Q: Is a parent covered if they are driving their own children to a hockey event?

A: No, coverage is in place for volunteers of the association while performing volunteer duties; there is no coverage for parents who are exercising their parental responsibility in getting their children to the game/practice. Coverage is in place for the insured whose game or practice is being driven to from the time in which they are going directly to and from the sanctioned event. Not for other side trips, etc.

The insurance covers volunteers directly associated with the team or performing a team function. It is a parental responsibility to get their sons or daughters to the rink. Unless the parent is the coach / asst. coach/manager or trainer or has been assigned a specific duty by the team (i.e. picking up another player, bringing equipment, getting skates sharpened) then they simply are not covered.

Q: Are named and unnamed volunteers covered to go on the ice?

A: Only those volunteers that have been placed on the KGHA approved roster and forwarded on to OWHA are insured for on-ice activities within the direct approved operations of the association.

Discipline, complaints, and grievances

Q: What is unacceptable behaviour?

A: This is defined on our Discipline webpage. An example could be where a spectator shouts, gestures, or throws things at a participant (player, staff, official, other spectators) in a way that the participants become aware of the activity.

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